Guarantees

Guarantees

For products sold by Dried&Fresh Fruits SRL, the manufacturer issues a Declaration of Conformity, according to the legislation in force, this is attached to the invoice. It is necessary to keep the Declaration of Conformity until the product is used but not longer than the shelf life stated on the packaging.

Our products are tested annually. The test reports (microbiological and physicochemical analysis) of each product type can be viewed in the Certifications section.
Complaints related to defects of purchased goods in our online store can be sent within the product's shelf life as marked on the package.
To register a claim or complaint, please contact us via email: driedfreshromania@gmail.com with a detailed description of the issue.
Complaints will be settled within 5 business days after the complaint is received. If the storage / handling or use instructions have not been followed, product warranty is void.
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